Support and Services

REV Coach is committed to establishing strong relationships with our Setra partners, and that starts with the highest level of after-sale support. Whether it’s parts, technical support, afterhours support, or information regarding our service centers, we’re standing by to make sure your Setra coach experience is nothing less than exemplary.

REV Parts

REV Parts is the premier supplier of all Setra coach parts. REV Parts offers expedient and professional customer service and support, backed by aftermarket components renowned for their quality and performance.

The REV Parts eStore is a one-stop shop committed to making ordering parts efficient and convenient. The REV Parts eStore makes it easy for our partners to order all of their parts from a single source, 24-hours, 7 days a week.

Whether you order online, in person, or over the phone, we prioritize customer service and are ready to help. Visit us at the REV Parts eStore or contact us:

Technical Support

We understand the vital importance of keeping your coaches running. The REV Coach team knows the ins and outs of Setra products and understands your business. For after-sales and technical support, please contact:

Elmer Holz PHONE : 507-320-0540 EMAIL : elmer.holz@revgroup.com
Jim Walls PHONE : 530-531-7282 EMAIL : jim.walls@revcoach.com

Afterhours Support

We know it’s important to address issues even when it's after normal business hours. For questions or support after hours, please contact:

REV Coach TOLL FREE : 844-473-8287

Service Centers

REV Coach operates a state-of-the-art Technical Center available to Setra customers. This center, also our headquarters for product distribution, is located in Alvarado, TX, and provides comprehensive service and support for Setra coaches, ensuring they remain in-service longer and get back on the road faster. The Technical Center is an expansive, fully-staffed facility located in the Dallas-Fort Worth metro area that utilizes Setra experts and technically-advanced equipment to guarantee quality support for Setra owners.

In addition to our flagship Technical Center, REV Coach offers two additional Regional Technical Centers in Ocala, Florida and Fort Lauderdale, Florida. Service is also available nationwide through our network of vetted providers.

REV Service Center Hours Mon-Fri : 7:30am - 4:00pm CT

Setra Service Providers